On a cold December day in 2017, Madison Water Utility got a call.
“It was the airport saying, “There’s water bubbling up next to the taxiway,’” recalls Madison Water Utility field supervisor Don Russell. “We sent a crew out there immediately and determined –
Most 17 year-olds probably don’t think much about water meters.
“Honestly, I’d never seen a water meter before,” admits 17 year-old Erika Hosokawa.
Or about hose bib vacuum breakers.
“I didn’t think of them at all,” laughs Raymond Weinert. “This was not
Madison uses 27 million gallons of water a day. Can you imagine one day without it?
(Related story: More than a dozen area agencies, municipalities and non-profits are asking people to imagine a day without water.)
Madison's once-controversial program may now become a model for other cities
“Those books are the lead service contracts,” says Madison Water Utility operations clerk Amy Jones, gesturing over her shoulder to three massive binders stacked neatly on top of
The stories keep coming in – the landlord who found a broken showerhead spewing water in an unoccupied apartment; the man with a silently running toilet; the couple unaware that a burst hose was gushing in their yard.
"They normally say, 'It's impossible. There's no way for that much
Darn tasty water
It's not every day that MWU employees stand before the Madison Common Council surrounded by cheers and applause. But it's also not every day that the city is honored by the Wisconsin Water Association (WWA) for having the best-tasting water