What We Can Do for You

Most people will face situations that are difficult to handle alone. When this happens, the City of Madison Employee Assistance Program provides EAP program services and critical incident stress management services.

Mission Statement

The mission of the City of Madison Employee Assistance Program (EAP) is to provide 24-hour personalized counseling, management consultation, resource referral, education and trauma response for both work and personal problems. The services are free and always voluntary for staff, their family members and significant others, as well as retirees.

Our organization’s most important assets are its employees and their health and overall wellbeing. We are committed to providing confidential services designed to help City employees prevent or resolve personal, family and workplace problems.

Contact EAP


  • COVID-19 Resources from your EAP

    posted Friday, Mar. 20, 2020

    The Employee Assistance Program is here to provide resources for you and your family during our current global health crisis.

  • February EAP Newsletter

    posted Monday, Feb. 17, 2020

    This month we have put together the first of a two part newsletter series on Accessing Mental Health Services for City of Madison employees and their family members. Includes information on health plans and internal/external EAP.