Below are some free or low-cost online learning resources we recommend. If you need technical support with any of them, communicate with the provider. 

As with any work-related purchase or training, make sure you have supervisor approval and support.


Resource Title (In alphabetical order)

Description

Subject Category

Change Management Learning Resource

Use this learning resource to become familiar with change management. Obtain a workbook and evaluation worksheet from Organizational Development, become familiar with Prosci Inc.'s ADKAR Model of change, learn why change management is important for employees everywhere, and apply proven practices to effectively manage change within the City of Madison.  
Cost: Free

  • Change Management & Work Culture

  • Continuous Improvement

EAP Courses, Webinars, and Assessments

You can find short courses, live and recorded webinars, and personal assessments on our external EAP's website. Content includes topics like conflict resolution, mindfulness, stress management, perseverance, and team building for managers. Follow these Instructions for Accessing EAP Courses to log in. 
Cost: Free

  • Conflict Resolution

  • Customer Service

  • Wellness

Email Hacks and Time Management Tips

This learning resource includes tips and tricks to effectively organize your inbox and manage your time. You'll find step-by-step guides on how to use built-in Outlook features like rules, flags, and categories, along with other general tips to organize your workdays. 
Cost: Free

  • Continuous Improvement

Excel Easy

This website offers tutorials on all things Microsoft Excel. You'll find an overview of chapters - like the basics, functions, data analysis, etc. Along with examples and step-by-step instructions on how to utilize the many features to be a more efficient and effective Excel user. 
Cost: Free

Getting Things Done Miniseries This miniseries is designed to help folks gain control of the busyness of life, reduce stress, improve focus, and generally - how to get things done. There are three, ~five minute videos and a worksheet that goes with each, received over the span of a few days. This resource is great for folks who need somewhere to start when it comes to learning about being productive. 
Cost: Free
Note, a sign-in with email is required, and Chrome is the best browser to use for access. 
  • Productivity

Home Buyer Education Class

The City of Madison, in partnership with the Home Buyers Round Table of Dane County and Consumer Credit Counseling Service, want to share with you these HUD Approved Homebuyer Education classes occurring monthly through the rest of 2022 (click here to view an informational flyer)! Browse all the events at this link.
Cost: Free

How to Help Employees with Disabilities Thrive What can we do to make workplaces more welcoming to people living with disabilities? Representation advocate, Tiffany Yu, shares three ways that employers can change and tap into every worker's skills and gifts. 
Also visit TED.com to view an entire library of TED talks, transcripts, translations, personalized talk recommendations, and more. 
  • Diversity & Inclusion

HR.com

HR.com requires you to create a free account. You can peruse their library of many webinars - both live and on-demand to help you learn valuable skills for the workplace. And, while the title of the website is "HR", you can find many learning opportunities for the broader workplace - not just HR!
Cost: Most courses are free. 

  • Communication

  • Continuous Improvement

  • Customer Service

  • Diversity & Inclusion

  • Leadership & Management

Intentional Leaders Podcast

The Intentional Leaders Podcast will help you learn how to become a confident, successful, and focused leader who manages with purpose and impact. Cyndi’s purpose is to equip leaders with the tools, resources, and support to accomplish your goals. Learn when you want, how you want. Each week you’ll focus on relevant, applicable, and easy to implement skills and practices – to create focus and a deliberate path to employee engagement and business needs. Leadership has its challenges, but learning to lead shouldn’t be one of them.
Cost: Free

  • Communication

  • Leadership & Management

Language Access Program

The Language Access Program works to provide meaningful, equitable access to City services to individuals with a primary language other than English. Members of the public deserve and have a right to accommodations, translations, and interpretation for City services, free of cost. Please review the linked page above about the services provided and how to request them. 
Cost: Free

LinkedIn Learning

Best for on-demand access to a diverse catalog of courses, less academic content.
Cost: Free 30-day trial. Credit card required (not charged until after trial expires). 

  • Communication

  • Continuous Improvement

  • Customer Service

  • Diversity & Inclusion

  • Leadership & Management

Microsoft

Brief, modular video tutorials for all levels of learning, limited to Microsoft products only.
Cost: Free

Microsoft Cheat-Sheets

Links: Microsoft Outlook Guide | Microsoft Excel Guide | Microsoft Word Guide
You can find how-to's for many other common applications here as well. 
Cost: Free

Organizational Development Online Courses

On-demand learning with City of Madison internally-produced courses
Cost: Free

SkillShare

A more boutique option than others, open-source content that is not curated so the quality varies.
Cost: Free 7-day trial. Sign-in required. Credit card required (not charged until after trial expires). 

Time Management

Cost: Free

Udemy

A great choice for people looking for a very large catalog of free per diem courses, less academic content.
Cost: Free, with paid options for courses and certifications. Sign-in required. 

Voter Registration

The City of Madison encourages all employees to understand how voter registration works, where voters can register, and to encourage employees to actively share this information in customer service interactions with the folks they serve.

The Clerk's Office is available for more direct training, reach out to Clerk@cityofmadison.com
Cost: Free


 



Tips for Finding Great Remote Learning for your Team

Where to find high-quality content:

  • Industry websites and associations

  • Federal or state equivalents of your agency

  • Universities, vocational and technical school websites

  • Your current software providers (check out the resources page for tutorials, trainings, or knowledgebase articles)

Regardless of the source, here’s what to look for in free or low-cost training content:

  • Is it from a reputable source? Does that person or organization have authority in your industry?

  • Does it have built-in interactivity? Does the content keep employees engaged in the training?

  • Do materials cover all the pertinent regulations and do they align with your organization’s goals?

  • Is the information up to date? Are relevant illustrations to the subject and industry included?

  • Do quizzes gage employees’ knowledge of the subject?


Conduct an Agency Training Inventory

As you find and develop new content for remote learning and development, be sure to keep it in an accessible, organized spot. If you don’t have a specific folder in your F://drive (or similar location), consider using that SharePoint folder to consolidate all of your content
Update SharePoint Agency Training Content Folder
How to Identify and Catalog Existing Training