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Madison Metro Transit

City of Madison
Metro Transit
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  1. City of Madison
  2. Metro Transit
  3. How to Ride
  4. Riding Information

Riding Information

Bus Stops

Board the bus at any designated stop along your route. Bus stop signs show which routes serve each stop. They also have a 4-digit I.D. number. This I.D. can be used to look up estimated bus departure times online when a schedule is not available at the stop. Also use this I.D. to verify your location when contacting Metro’s Customer Service Center.


Boarding

  • Arrive 5 minutes before your bus is scheduled to be at the stop.
  • Wave to the driver so they are aware you’d like to board.
  • Please move to the back of the bus to allow others to easily board.

Destination Signs

  • A bus’s route number and destination are displayed on a sign above the windshield.
  • Watch for vias showing alternative route patterns.

Exiting the Bus

  • To signal that you’d like to get off the bus, use touch strip or pull yellow cord at least one block in advance.
  • Remain seated until bus comes to a complete stop.
  • Exit through the rear door. Wait on the sidewalk until bus has pulled away before entering the street.

Transfer Points

Many trips involve a transfer at an official transfer point or on the Capitol Square. Transfer Points are located at:

  • North Transfer Point
    1213 Huxley St.
  • South Transfer Point
    2430 South Park St.
  • East Transfer Point
    102 West Corporate
  • West Transfer Point
    5700 Tokay Blvd.

How to Ride

  • Accessible Services
  • Plan Your Trip
  • Rider Tools & Apps
  • Ride Guide
  • Riding Information
  • Riding Rules
  • Park & Ride Lots
  • Bike Racks
  • Plan Your Trip
  • Track Your Bus
  • Detours
Plan Your Trip Form
E.g., 12/30/2020
E.g., 02:10 am
Track Your Bus

Current Detours

  • Routes 4 & 13
    Mills St. closed between University Ave. and Johnson St.
  • Routes 27 & 44
    Mills St. closed between University Ave. and Johnson St.

Current Stop Closures

  • Stop #1593 Closed
    Franklin St. closed between Johnson and Gorham

View upcoming detours »


Get Metro service updates and detour information for your route with our free email and text alerts.

Madison Metro Transit Logo
Metro Transit
Justin Stuehrenberg, General Manager

Customer Service

  • Monday – Friday: 6:15 am – 6:00 pm
  • Weekend & Holiday: 8:00 am – 4:30 pm
  • (608) 266-4466
  • WI Relay Service
  • mymetrobus@cityofmadison.com
  • Fill Out a Feedback Form

Rider Information

  • Rider Tools & Apps
  • Routes & Schedules
  • Accessible Services
  • Bike Racks
  • Lost & Found
  • Service Detours
  • Travel in Monona
 

Business Resources

  • Advertising
  • Disadvantaged Business Program
  • Doing Business with Metro
  • App Developers

About Metro Transit

  • Annual Reports
  • Metro Jobs
  • ADA Comments & Complaints
  • Civil Rights & Title VI
  • Oversight Committees
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