2021: Change management
- Remarketing campaign for Results Madison (Q2 start)
- Finalize outcomes and indicators for all citywide elements (Q2 start)
- Review service inventory, performance measures, and data action plans with opportunity to make updates (Q2 start)
- Implement performance measurement system for 1 pilot agency (Q3 start)
- Migrate 1 pilot agency to new chart of accounts in Munis for 2023 budget (Q4 start)