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Madison Water Utility

Water Utility

Tom Heikkinen, General Manager

  • Founded in 1882
  • Celebrating 136 years serving our community

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  1. City of Madison
  2. Water Utility
  3. Inside MWU
  4. Inside MWU

watershed

  • Saving Madison from salt Posted 10/20/2015

    New WiSaltWise campaign looks to educate the community about road salt use ---   Read more »

Recent Articles

  • 06/13 Toilet Rebate Program hits 1 billion gallons of water saved!
  • 06/06 Lost Lou and Peter Barryman tune about conservation gets new life.
  • 04/19 Worst-case: What happens when a water main breaks under an airport taxiway?
  • 04/05 Flushing program puts Madison "on the forefront"

Archive

2019
June
  • Toilet Rebate Program hits 1 billion gallons of water saved!
  • Lost Lou and Peter Barryman tune about conservation gets new life.
April
  • Worst-case: What happens when a water main breaks under an airport taxiway?
  • Flushing program puts Madison "on the forefront"
February
  • Wild February weather takes toll on water mains
January
  • Annual water use in Madison drops by a billion gallons in six years
  • “Got Water?” initiative reaches more than 11,000 students
2018
October
  • Imagine a Day Without Water
September
  • Madison Water Utility adds first new well in more than a decade
August
  • High school students get hands-on training at MWU
July
  • Widely used chemicals detected in two Madison wells
  • A funny song about a serious thing
April
  • What’s under Monroe Street?
March
  • Two Madison Water Utility projects getting national attention
February
  • Finding Madison's foxes
January
  • Water use in Madison drops to lowest level in 50 years
2017
December
  • Worst winter ever? Lessons learned from the "polar vortex" winter of 2013-14
  • Catching catastrophic plumbing problems -- through email
October
  • Imagine a Day Without Water
September
  • 100 miles of main
August
  • A funny song about a serious thing
July
  • What does your water dollar pay for?
  • Saving Madison from salt
May
  • Bidding farewell to Madison’s “legacy” main
March
  • Partnership with Project Home making an impact
February
  • What does your water dollar pay for?
  • Into the bore hole: Tackling the road salt problem at a west side well
January
  • Madison Water Utility turns 135!
2016
December
  • Saving Madison from salt
November
  • Reminder: The Great Showerhead Giveaway happening this Saturday!
October
  • Madisonians cite safety and conservation as top water issues
September
  • Imagine a day without water
August
  • You can now register to vote at Madison Water Utility!
  • Why add chlorine? The story behind water disinfection
July
  • You have a voice! MWU seeks public input on critical water issues
April
  • Water main flushing puts Madison "on the forefront"
March
  • How low can we go?
February
  • Why all the main breaks?
January
  • EPA looks to Madison as leader on lead pipe issue
2015
November
  • World War II-era journals discovered at construction site
October
  • Saving Madison from salt
August
  • Planned Blackhawk Water Tower signals growth on the far west side
  • MWU invests millions in water infrastructure on northeast side
  • Madison woman gets serious about water conservation, wins an iPad
July
  • MWU customers catch plumbing leaks – online
June
  • All eyes on the aquifer: Is Madison's water supply sustainable?
May
  • MWU releases Annual Water Quality Report
April
  • Our graywater experiment: 10 years and counting
January
  • No easy answers for Well 8
  • Frozen on the inside: Indoor flooding season is here
2014
December
  • As Safe Drinking Water Act turns 40, Madison ramps up testing
November
  • EPA seeks details of Madison’s Lead Service Replacement Program
October
  • Madison Water Utility first in state to launch "ultimate conservation tool"
September
  • The Water Wagon: A cool lesson in sustainability
  • New downtown community garden takes root in unlikely spot
August
  • Taking safety seriously: The story behind water chlorination
June
  • East Johnson Street: No Ordinary Construction Zone
  • Major public works project set to begin on north side
May
  • When there's a fire: MWU's critical mission
April
  • Wisconsin Water for the World: Making a difference one village at a time
  • Flushing program puts Madison "on the forefront"
March
  • When winter's over: the lasting impact of road salt
  • Blindsided: When drivers don't see work zones
February
  • Paying for Progress
  • The winter that won't be forgotten
January
  • The long road to smart meters
  • Why all the main breaks?
2013
December
  • Going in the hole: Madison Water Utility crews take on main break season
  • Frozen on the inside: Indoor flooding season is here
November
  • Madison getting its first new water well in a decade
  • Rebuilding pride in Paterson
  • Lake View Reservoir reconstruction sparks neighborhood interest
October
  • Madison Water Utility builds new water mains -- inside the old ones
  • Well hunters: Finding Madison's long-hidden private wells
  • Madison women make history -- with a little help from their friends
  • Bad Medicine
September
  • Sometimes, it's what you don't see
  • Rediscovering the reservoir
  • MWU honored for winning Best-Tasting Water in the state!
August
  • Unearthing Madison's history
  • Our graywater experiment: 8 years and counting
  • Wisconsin's first ever women's tapping team created at MWU

Category

Uncategorized

  • A funny song about a serious thing

  • Reminder: The Great Showerhead Giveaway happening this Saturday!

  • Flushing program puts Madison "on the forefront"

  • Paying for Progress

  • The long road to smart meters

  • Going in the hole: Madison Water Utility crews take on main break season

  • Madison getting its first new water well in a decade

  • Rebuilding pride in Paterson

  • Lake View Reservoir reconstruction sparks neighborhood interest

  • Madison Water Utility builds new water mains -- inside the old ones

  • Well hunters: Finding Madison's long-hidden private wells

History

  • What’s under Monroe Street?

  • Finding Madison's foxes

  • Bidding farewell to Madison’s “legacy” main

  • Madison Water Utility turns 135!

  • World War II-era journals discovered at construction site

  • EPA seeks details of Madison’s Lead Service Replacement Program

  • Rediscovering the reservoir

  • Unearthing Madison's history

Our People

  • Worst-case: What happens when a water main breaks under an airport taxiway?

  • Imagine a Day Without Water

  • High school students get hands-on training at MWU

  • Worst winter ever? Lessons learned from the "polar vortex" winter of 2013-14

  • Imagine a day without water

  • MWU releases Annual Water Quality Report

  • EPA seeks details of Madison’s Lead Service Replacement Program

  • Madison women make history -- with a little help from their friends

  • Sometimes, it's what you don't see

  • MWU honored for winning Best-Tasting Water in the state!

  • Wisconsin's first ever women's tapping team created at MWU

Serving the Community

  • Toilet Rebate Program hits 1 billion gallons of water saved!

  • Worst-case: What happens when a water main breaks under an airport taxiway?

  • Wild February weather takes toll on water mains

  • “Got Water?” initiative reaches more than 11,000 students

  • Imagine a Day Without Water

  • Madison Water Utility adds first new well in more than a decade

  • High school students get hands-on training at MWU

  • Two Madison Water Utility projects getting national attention

  • Imagine a Day Without Water

  • What does your water dollar pay for?

  • Partnership with Project Home making an impact

  • What does your water dollar pay for?

  • You can now register to vote at Madison Water Utility!

  • Planned Blackhawk Water Tower signals growth on the far west side

  • MWU invests millions in water infrastructure on northeast side

  • Frozen on the inside: Indoor flooding season is here

  • Madison Water Utility first in state to launch "ultimate conservation tool"

  • The Water Wagon: A cool lesson in sustainability

  • New downtown community garden takes root in unlikely spot

  • East Johnson Street: No Ordinary Construction Zone

  • Major public works project set to begin on north side

  • When there's a fire: MWU's critical mission

  • Wisconsin Water for the World: Making a difference one village at a time

  • Blindsided: When drivers don't see work zones

  • The winter that won't be forgotten

  • Frozen on the inside: Indoor flooding season is here

  • Bad Medicine

Sustainability

  • Toilet Rebate Program hits 1 billion gallons of water saved!

  • Lost Lou and Peter Barryman tune about conservation gets new life.

  • Flushing program puts Madison "on the forefront"

  • Wild February weather takes toll on water mains

  • Annual water use in Madison drops by a billion gallons in six years

  • Madison Water Utility adds first new well in more than a decade

  • A funny song about a serious thing

  • Water use in Madison drops to lowest level in 50 years

  • Catching catastrophic plumbing problems -- through email

  • 100 miles of main

  • Saving Madison from salt

  • You have a voice! MWU seeks public input on critical water issues

  • How low can we go?

  • Why all the main breaks?

  • Madison woman gets serious about water conservation, wins an iPad

  • MWU customers catch plumbing leaks – online

  • All eyes on the aquifer: Is Madison's water supply sustainable?

  • Our graywater experiment: 10 years and counting

  • Madison Water Utility first in state to launch "ultimate conservation tool"

  • When winter's over: the lasting impact of road salt

  • Why all the main breaks?

  • Bad Medicine

  • Our graywater experiment: 8 years and counting

Water quality

  • Imagine a Day Without Water

  • Widely used chemicals detected in two Madison wells

  • Saving Madison from salt

  • Into the bore hole: Tackling the road salt problem at a west side well

  • Saving Madison from salt

  • Madisonians cite safety and conservation as top water issues

  • Why add chlorine? The story behind water disinfection

  • Water main flushing puts Madison "on the forefront"

  • EPA looks to Madison as leader on lead pipe issue

  • Saving Madison from salt

  • No easy answers for Well 8

  • As Safe Drinking Water Act turns 40, Madison ramps up testing

  • Taking safety seriously: The story behind water chlorination

Water Utility

Water Utility Administrative Office
119 East Olin Avenue
Madison, WI 53713
  • Report Main Break/Emergency: (608) 266-4661
  • Report Emergency After Hours: (608) 266-4665
  • Office: (608) 266-4651
  • Fax: (608) 266-4426
  • Office Hours: 7:30am - 4:00pm, M-F
  • Drinking Water Concerns/Questions
  • Email Us
  • WI Relay Service

Customer Care

  • Pay your bill
  • Start or stop service
  • View water use
  • Set up usage alert
  • Apply for toilet rebate

Social Media

  • Find us on Facebook
  • Follow us on Instagram
  • Follow us on Twitter
  • Watch us on YouTube
  • Read "Inside MWU"

Stay Informed

  • Blackhawk Water Tower Email List
  • Inside MWU Email List
  • Water Main Flushing
  • Water Utility News & Alerts
  • Well 31

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