Skip to main content
City of Madison
  • Accounts
    • All Accounts
    • My Account
    • ePayments
    • Water Customer Care
    • Employment
    • Licenses & Permits
  • Services
  • Jobs
  • Agencies
    • All Agencies
    • Assessor's Office
    • Attorney's Office
    • Building Inspection
    • Civil Rights
    • Clerk's Office
    • Common Council
    • Community Development
    • Development Services Center
    • Economic Development
    • Employee Assistance Program
    • Engineering
    • Finance
    • Fire
    • Golf
    • Goodman Pool
    • Housing Authority
    • Human Resources
    • Information Technology
    • Madison City Channel
    • Madison Public Library
    • Madison Senior Center
    • Mayor's Office
    • Metro Transit
    • Monona Terrace
    • Municipal Court
    • Office of Business Resources
    • Office of Real Estate Services
    • Olbrich Botanical Gardens
    • Parking Utility
    • Parks
    • Planning
    • Planning, Community & Economic Development
    • Police
    • Public Health Madison & Dane County
    • Public Works
    • Streets & Recycling
    • Traffic Engineering
    • Transportation
    • Treasurer's Office
    • Warner Park Community Recreation Center
    • Water Utility
  • Data
  • Contact
    • Mayor
    • City Council
    • City Staff & Agencies

Search form

Madison Water Utility

Water Utility

Tom Heikkinen, General Manager

  • Founded in 1882
  • Celebrating 136 years serving our community

  • Home
  • Billing & Rates
  • Plumbers & Contractors
  • Sustainability
  • Water Quality
  • Projects
  • Media
  • Education & Outreach
  • En Español
  • About
  1. City of Madison
  2. Water Utility
  3. Plumbers & Contractors

Plumbers & Contractors

×

Error message

Deprecated function: __autoload() is deprecated, use spl_autoload_register() instead in require_once() (line 9 of D:\Inetpub\wwwroot\sites\all\libraries\htmlpurifier\library\HTMLPurifier.auto.php).

Projects Open For Bid

Search current Public Works Projects Open for Bid

  • Public works projects and procedures
  • Search projects by address or aldermanic district

Our application forms have a new look!  You will no longer need to use the same form for both meters and new services--we've redesigned them so there is a different form for each.  Our new forms are easier to use and will provide the information we need to serve you better. 

Water Service Application Form new 1/25/18 
Water Meter Application Form new 1/25/18
Meter Application Fee Schedule new 12/1/18

Water service application forms can be downloaded and printed or obtained from the Water Utility Main Office at 119 E Olin Ave. A plumber signature is required on all water service applications. For new or replacement services, the property owner or authorized agent must also sign the application. If you have questions regarding water service applications, call (608) 266-4646.

Please make sure all applications and fees are submitted before beginning work, allowing at least 48 hours notice between submission of application and installation appointment. Failure to do so may result in your customer being denied water service.

When are plumbers required to submit an application for water service? When they need to:

  • Connect to an existing water service (requires the signature of a master plumber),
  • Install a new water service (requires the signature of a master plumber and the property owner), or
  • Replace a water service (requires the signature of a master plumber and the property owner).

Plumbers & Contractors

  • Locate & Check Policy
  • Water Service Applications
  • Hydrant Flow Tests
  • Sewer Deduct Meters
  • Materials to Download

Locating & Operating the Water Service Box

Plumbers and/or property owners should contact us at 608/266-4661 before operating the curb stop.
We will mark the box and make sure the stop is working correctly.
Locate and Check Policy

Diggers Hotline

Call Diggers Hotline® before you start any outdoor construction or improvement project:
1-800-242-8511, 24 hours a day, 7 days a week.

Sign Up for Public Works Updates

Sign up to get email notification about Bids, Contractor Meetings and PW Business.

City Resources For Business

  • Public Works Bid & Supporting Public Works Information
  • Roadworks Projects
  • Standard Specifications for Public Works Construction

Water Utility

Water Utility Administrative Office
119 East Olin Avenue
Madison, WI 53713
  • Report Main Break/Emergency: (608) 266-4661
  • Report Emergency After Hours: (608) 266-4665
  • Office: (608) 266-4651
  • Fax: (608) 266-4426
  • Office Hours: 7:30am - 4:00pm, M-F
  • Drinking Water Concerns/Questions
  • Email Us
  • WI Relay Service

Customer Care

  • Pay your bill
  • Start or stop service
  • View water use
  • Set up usage alert
  • Apply for toilet rebate

Social Media

  • Find us on Facebook
  • Follow us on Instagram
  • Follow us on Twitter
  • Watch us on YouTube
  • Read "Inside MWU"

Stay Informed

  • Blackhawk Water Tower Email List
  • Inside MWU Email List
  • Water Main Flushing
  • Water Utility News & Alerts
  • Well 31

All Social Media »

Our Madison – Inclusive, Innovative, & Thriving
Copyright © 1995 - 2019
  • City of Madison, WI
  • Contact Webmaster
  • Accessibility
  • Conditions & Use
  • Privacy Policy
  • Security Policy
  • Data Policy