Civil Rights

Providers' Rights

Housing providers have the right to:

• receive complete, accurate and relevant information on the rental application.
• maintain a waiting list.
• check income and credit references.
• check past housing references.
• require a security deposit.
• require that the rent is paid on time.
• expect that the tenant will maintain the unit.
• receive adequate notice of the intent to move.

Providers' Responsibilities

Housing providers have the responsibility to:

• treat applicants and tenants in a fair and nondiscriminatory way.
• provide clear, accurate and understandable information on conditions of the rental agreement.
• show prospective tenants the unit they will actually occupy.
• maintain accurate and complete check-in/check-out forms.
• maintain the property in good condition as required by law.
• respect the rights of tenants 
• provide 24 hours notice before entering unless it is an emergency.