Incident Type: 
Elevator
Dispatch: 
Friday, March 18, 2016 - 6:43pm
Arrival: 
Friday, March 18, 2016 - 6:46pm
Address: 
500 block W. Johnson St.
Madison, WI
Narrative: 

When firefighters arrived at the Hilton DoubleTree Hotel on W. Johnson Street, management advised an elevator stalled on the seventh floor.
 
Ladder Company 1 went up to investigate. They found three people inside the elevator—all reporting they were doing okay but simply wanted to get out.
 
One firefighter was escorted by hotel maintenance to the power shutoff switch, and others opened the door to assist the three guests out of the elevator.
 
The elevator remained shut down until a service company could take a look at it.

Posted 03/21/2016 - 9:25am
Contacts: 

Cynthia Schuster (Public Information Officer), 608-261-5539, cschuster@cityofmadison.com